Did you ever hire someone and just get a bad feeling about it?
And that bad feeling just keeps getting worse, and worse even though there are no obvious performance problems? But you know there is going to be a problem, a major problem! So, maybe it was all just...
View ArticleHow do I get a more diverse crowd in the door?
We are running the lunch buffet, and things are going really well with it. I'd like to do more of course, but the thing that I've noticed is that 95% of our customers are Male. About 60% of those are...
View ArticleBakers Pride Y600 Won't Always Stay Lit
One of my Y600s (double stack) does not always stay lit. Some days it will run fine all day, while other days it needs to be re-lit a number of times. The thermopile is fairly new, and although is not...
View Articleheat in the kitchen
anybodyy have any good ideas on keeping the kitchen cool? we have a huge oven and lots of other cooking equipment that give off a lot of heat. we have 2 exhaust hoods with make up air too.
View ArticleHow to catch a thief, (and verify honesty) the quick and easy way.
I've been had some past issues with till reconciliation slips showing as balanced at closing , when they were not actually balancing. I had one cashier who would write the negative or positive dollar...
View ArticleTeen's profane tweet about starting a new job gets her fired before the 1st day
http://www.cbc.ca/newsblogs/yourcom...ew-job-gets-her-fired-before-the-1st-day.html
View ArticleSelling your store? PMQ will publish first 5 classifieds free
Hello all, PMQ is trying out something a bit new. We're gathering ads of pizzerias for sale, with or without photos, to publish in PMQ. It's the first time so this issue it will be free of charge. The...
View ArticleStaff Training
What process does everyone use when training new hires? Do you have a training manual or do you just have the manager or other staff show them around and let them pick it up as they go? We have always...
View ArticleKitchen test
Does anyone use a kitchen test before allowing their cooks on the line? I remember doing it at a couple chains I have worked for in the past. I want to use one to see if my cooks are at least trying to...
View Articlestaff retention, and my golden handcuffs policy that failed.....
More of a rant than anything else, but please feel free to share any retention ideas that you have been successful with, and ones that didn't work too. My area; the available labor force is so thin,...
View ArticleManager Checklists: Opening, Closing and Daily Operations checklist
I am looking for a checklist for my opening, closing and manager on duty tasks.
View ArticleDriver scheduling
During Monday-Wednesday I only have one driver at night. The issue I have been having lately since I have increased our sales is that there are times that we get 6 deliveries at once around 8-9pm, we...
View ArticlePart time controller?
Hello all In the past I've always done all my own accounting / bookkeeping/ bills etc. I have been looking into using a part time controller who would handle all the financial aspects then report them...
View ArticleNew hires where to look!
Ive used Craig's list and a few news papers occasionally even a staffing service. None of them with great results. I was just what everyone else was doing and if there's a better way.
View ArticleFull-Time Employee Arrested in the store this morning...
How should I handle this? Luckily we are in a small town and the deputy called my wife and gave her a heads up and did it before we opened this morning. He told her that she was being arrested for...
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Employee pay rates
I realize that minimum wages vary substantially - but Im curious for some input on this.. Where we are minimum wage is $11 I currently pay my training pizza cooks $12 my highest paid cook (been with us...
View ArticleRaises?
Let's here about what everyone does for raises. Monthly reviews? Things like that? I have got to put a system in place... I'm tired of people demanding a raise and then me overthinking it and then...
View ArticleHere we go again....
Ever notice how the things that happen get your attention... you focus on them, talk about them, train about them and they get better.... then a year or two later you have not talked about them...
View ArticleI try not to post here often, but I need to vent somewhere
I have got the most Ham-Handed staff that I have ever experienced, I'm willing to bet these clowns could destroy an Anvil with a rubber mallet without much effort/. This week has just been a trail of...
View ArticleIt finally happened, they took ownership of their area's
I've been coaxing my crew for months and months to get more involved in daily operations without always expecting me to tell them what needs to be done. It finally happened, I am overwhelmed with joy...
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