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Cleaning Tables

Anybody have the secret to the best way of cleaning tables? It seems that there must be a better way than the red sanitizing bucket. Anybodu come up with a restaurant version of a cost-effective...

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Employee Post on FaceBook - How should I handle??

How would you guys handle this? One of our part-time employees posted this on facebook yesterday and I am just trying to figure out how to approach this. Keep in mind that we are in a really small...

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Flour sensitivity

I have a really good employee in our small shop who is starting to have problems with flour sensitivity - a rash on her arms and hands and migraine headaches. Any advice on how to keep her involved in...

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Did you ever hire someone and just get a bad feeling about it?

And that bad feeling just keeps getting worse, and worse even though there are no obvious performance problems? But you know there is going to be a problem, a major problem! So, maybe it was all just...

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How do I get a more diverse crowd in the door?

We are running the lunch buffet, and things are going really well with it. I'd like to do more of course, but the thing that I've noticed is that 95% of our customers are Male. About 60% of those are...

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Bakers Pride Y600 Won't Always Stay Lit

One of my Y600s (double stack) does not always stay lit. Some days it will run fine all day, while other days it needs to be re-lit a number of times. The thermopile is fairly new, and although is not...

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heat in the kitchen

anybodyy have any good ideas on keeping the kitchen cool? we have a huge oven and lots of other cooking equipment that give off a lot of heat. we have 2 exhaust hoods with make up air too.

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How to catch a thief, (and verify honesty) the quick and easy way.

I've been had some past issues with till reconciliation slips showing as balanced at closing , when they were not actually balancing. I had one cashier who would write the negative or positive dollar...

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Teen's profane tweet about starting a new job gets her fired before the 1st day

http://www.cbc.ca/newsblogs/yourcom...ew-job-gets-her-fired-before-the-1st-day.html

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Selling your store? PMQ will publish first 5 classifieds free

Hello all, PMQ is trying out something a bit new. We're gathering ads of pizzerias for sale, with or without photos, to publish in PMQ. It's the first time so this issue it will be free of charge. The...

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Staff Training

What process does everyone use when training new hires? Do you have a training manual or do you just have the manager or other staff show them around and let them pick it up as they go? We have always...

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Kitchen test

Does anyone use a kitchen test before allowing their cooks on the line? I remember doing it at a couple chains I have worked for in the past. I want to use one to see if my cooks are at least trying to...

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staff retention, and my golden handcuffs policy that failed.....

More of a rant than anything else, but please feel free to share any retention ideas that you have been successful with, and ones that didn't work too. My area; the available labor force is so thin,...

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Manager Checklists: Opening, Closing and Daily Operations checklist

I am looking for a checklist for my opening, closing and manager on duty tasks.

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Driver scheduling

During Monday-Wednesday I only have one driver at night. The issue I have been having lately since I have increased our sales is that there are times that we get 6 deliveries at once around 8-9pm, we...

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Part time controller?

Hello all In the past I've always done all my own accounting / bookkeeping/ bills etc. I have been looking into using a part time controller who would handle all the financial aspects then report them...

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New hires where to look!

Ive used Craig's list and a few news papers occasionally even a staffing service. None of them with great results. I was just what everyone else was doing and if there's a better way.

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Employee Phones

Drivers need them and it speeds things up considerably for them to be able to call customers and use the mapping features on smart phones. Kitchen crew does not need them. Can't believe the crap that...

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Full-Time Employee Arrested in the store this morning...

How should I handle this? Luckily we are in a small town and the deputy called my wife and gave her a heads up and did it before we opened this morning. He told her that she was being arrested for...

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Employee pay rates

I realize that minimum wages vary substantially - but Im curious for some input on this.. Where we are minimum wage is $11 I currently pay my training pizza cooks $12 my highest paid cook (been with us...

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